YOU have of a deadline of 30 days has count of there reception of your package For We return your items .
THE back must se TO DO by tracked parcel For THE France metropolitan / Dom - Tom And letter priority For THE stay of world .
Terms required For A back accepted .
- In original packaging. ✅
- In original condition without traces of use. (Impact, scratch...) ✅
- In a well-packaged, shock-proof package. ✅
- Within 30 days of receipt. ✅
If you respect the conditions ( ✅) you will obtain the exchange or refund.
Refusal conditions
- Without the original packaging. ⛔️
- If there are signs of wear. (Impact, scratch...) ⛔️
- In a simple letter bubbles or other packaging without impact protection. ⛔️
- More than 30 days after receipt. ⛔️
If you do not respect the conditions (✅) we will not accept the return.
Do not hesitate to contact us in case of any concerns : contact@montreapapy.fr"
In the case of an item exchange, the return is your responsibility but the shipping costs of the new shipment are the responsibility of Montre à papy.
Please note, custom-made items cannot be returned or exchanged.