Watches are more than just timekeeping tools. They are fashion accessories, sentimental items, and sometimes even investments. When your watch is damaged, it is essential to act quickly to prevent further damage and restore its functionality. In this article, we will guide you through the essential steps to take in the event of a watch emergency.
Assess the Damage
Identify the Problem
The first step is to identify the problem. Is it a surface scratch, a crack in the glass, a movement failure, or a bracelet problem? A quick and accurate assessment of the damage will help you determine what action to take.
Do not force
If your watch has stopped or is running erratically, avoid forcing the buttons or winding the mechanism excessively. This could worsen existing damage.
Protect the Watch
Avoid Water and Humidity
If your watch has suffered damage, avoid exposing it to water or moisture. Even water-resistant watches can be vulnerable when their structure is compromised. Place the watch in a dry, safe place until you can take it to a watchmaker.
Delicate Handling
Handle your watch with care to avoid further damage. If the crystal is cracked, place a piece of clear tape over the crack to prevent the glass fragments from breaking off and causing additional scratches on the dial or hands.
Find a Qualified Watchmaker
Online Search
Use search engines to find qualified watchmakers near you. Look for reviews and testimonials to ensure the quality of service.
Certifications and Qualifications
Make sure the watchmaker you choose is certified and qualified to repair your type of watch. Certifications such as those issued by the Fondation de la Haute Horlogerie (FHH) or WOSTEP are indicators of recognized skills.
Transporting Your Watch Safely
Proper Packaging
If you need to send your watch in for repair, make sure to pack it properly. Use a hard box and cushioning material to protect the watch during shipping.
Insurance
Consider purchasing shipping insurance, especially if your watch is of high value. This will protect you in case of further loss or damage during shipping.
Preventing Future Damage
Regular Maintenance
To avoid future watch emergencies, have your watch serviced regularly. Watchmakers generally recommend servicing every 3 to 5 years for mechanical watches.
Proper Use
Avoid wearing your watch in extreme conditions unless it is specifically designed for that purpose. Diving watches, for example, are made to be water-resistant, but delicate dress watches should not be exposed to moisture or shock.
A damaged watch can be stressful, but by following these steps, you can minimize the damage and increase the chances of restoring your treasured timepiece to its best condition. Assessing the damage, protecting the watch, finding a qualified watchmaker, transporting the watch safely, and practicing preventative maintenance are key steps in handling a watch emergency. Taking care of your watch will ensure its longevity and proper functioning for years to come.