Urgence Horlogère : Que Faire Si Votre Montre est Endommagée - MONTRE A PAPY

Watch Emergency: What to Do If Your Watch is Damaged

Your beloved watch, faithful companion of time, has suffered unexpected damage. Do not panic. Follow these smart steps to assess and remedy the situation, bringing your favorite timepiece back to life.

1. Initial Assessment

First, examine the damage carefully. Look for any cracks in the glass, impacts on the case, or any visible malfunction. An accurate assessment will help you determine the severity of the problem.

2. Protect the Watch

If the watch is still in working order, remove it from your wrist immediately to avoid further damage. If it no longer works, store it in a safe place to avoid further damage.

3. Detect Internal Damage

If your watch has been exposed to a strong impact, internal damage may not be immediately visible. If the watch no longer functions properly, consult a professional to assess the internal damage.

4. Consult a Qualified Watchmaker

Do not attempt to repair complex damage yourself, especially if you do not have watchmaking experience. Consult a qualified watchmaker who can diagnose and repair problems without compromising the quality of your watch.

5. Documentation for Insurance

If your watch is covered by insurance, document the damage with detailed photos. This will make the claims process with your insurer easier. Also keep any documents relating to the purchase of the watch.

6. Replacement of Spare Parts

If the damage is minor and can be repaired at home, consult the manufacturer for original replacement parts. Be sure to follow the manufacturer's instructions carefully to avoid making the situation worse.

7. Prevention for the Future

Learn from the experience by taking steps to prevent future damage. Avoid situations where your watch could suffer violent impacts, and remove it during activities that could damage it.

8. Regular Maintenance

Schedule regular servicing with a qualified watchmaker to keep your watch running smoothly. Preventative maintenance can detect potential problems before they become serious.

Remember, even if your watch is damaged, it can often be restored with care and expertise. By following these steps, you will maximize your chances of repairing or replacing failing components, thereby preserving the integrity and value of your beloved timepiece.

Back to blog